FREQUENTLY ASKED QUESTIONS
Q: Do you provide an area for serving alcohol?
A: Yes! We have a bar in the Northeast corner of the main hall. Please see our amenities page for everything it is stocked with, so you are best prepared for your event. We allow bookings to bring in their own bartenders and we do not service corkage fees. It is by your own discretion and liability to serve alcohol without proper pro-serve. You must provide proof of a liquor license before serving alcohol at your event. We are in no way liable for the service and consumption of alcohol at your event.
Q: Do you offer event set-up & take-down?
A: We offer set-up & take-down for any event, but do charge a fee for this service. Please inquire on our pricing page for a breakdown of this service.
Q: If I book a wedding, do I get the hall for the days before & after the event for set-up & take-down?
A: Each booking is unique and entirely set by you. If you would like to book the full weekend for your event, you may choose between our rental options outlined on our pricing page. Please note that pricing may change at anytime without notice. If you would would like to inquire about our most recent & updated rental options, please call our Town Office @ (403) 746 2171.
Q: Do I get my damage deposit back?
A: You will receive your damage deposit back, in full, if no damage or missing items are found by our caretaker. Please note, our bookkeeper may deposit the damage deposit prior to or after your event as a safety measure in case damage is found. This deposit does not necessarily indicate in any way that there was damage found. In any case, our caretaker or bookkeeper will call you to clarify and ensure damage. If a missing item is lost, by accident or on purpose, our caretaker or bookkeeper will give bookings opportunity to return said items before partial or full deposit is taken as payment for lost items. You may receive partial deposit back if minimal damage to facilities is found or an item is lost and not returned.
Q: Is there an area to host a band or DJ without cluttering the dance floor or dining area?
A: Our main hall boasts a full developed stage risen from the main area. This stage happily hosts stairs, lighting, a dressing room, and appropriate durable flooring, so we can accommodate your desired musical services.
Q: Am I able to rent separate portions of the hall?
A: We do allow renters the option to book separate portions of the hall. From the kitchen and a meeting room, to just the kitchen. Please note, if you book the main hall, you will have access to all portions of the facility, including meeting rooms and kitchen.
Q: Do I receive the keys to the hall personally or is there an individual to unlock the facility for me?
A: You may pick up the keys for your rental anytime during our opening hours the day before your event. If you rent the facility for the full weekend (All day Fri-All day Sun) keys can be picked up Thursday afternoon. If you rent the facility for Fri. @ 4pm-Sun @ 4pm keys can be picked up Friday afternoon. Your rental agreement must be filled out and rental fees must be paid in full before receiving the keys. These keys will be picked based on the rooms you have booked with your rental. If you only rent the meeting room, you will receive a key for that room only. Keys to the hall MUST be returned to the Town Office (5023 51 Ave) the next available working day following your event.
Q: Will there be another booking at the same time as my event?
A: The facility is entirely yours. Every rental has the day or weekend for their event only, so the hall is only ever occupied by your event and your vendors. Access to rooms within the facility differ per booking, so please inquire about which rooms you will have access to when booking your rental.
Q: Where can I locate the rental agreement form?
A: Rental agreement forms can be picked up at the Eckville Town Office (5023 51 Ave) or you can print one off here. Each rental agreement comes as a complete package with clean-up checklist, a set of rules & regulations, and contact information in case you have any questions during your event. Please ensure you have a copy of the rental agreement, including inventory, cleanup checklist, conditions of use, and operating procedures. Please note, rental agreement forms must be signed and brought back before your booking is considered complete and final. You will receive your rental agreement form to sign (& a signed copy for your convenience) when full rental fees are paid in person at the Town Office.
Q: How do I pay my rental fees?
A: Rental fees can be paid in person at the Eckville Town Office (5023 51 Ave) by cash or cheque only. Cheques must be made out to the "Eckville Community Centre". Please note there is a $100 booking fee that is taken off the total of your rental. For example, if you are paying for a full hall rental for a funeral ($472.50) and have already paid your booking fee, your rental fee is now $372.50 + $500 damage deposit.
Please note, not every rental option has a booking fee or damage deposit. For a breakdown of these options please see our pricing page.
Q: Where are you located?
A: We are located at the address 5305 52 St, Eckville, AB. Our quiet little town is located 20 min West of Sylvan Lake and 30 min East of Rocky Mountain House. Our facility is nestled between our curling rink & arena in a large squared parking lot containing the curling rink, arena, a ball diamond, & our friendship centre, so you will have to enter a little ways into the lot in order to locate us. For more information about where are located, please see our location page.
CALL US IF YOU HAVE QUESTIONS